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Asia-Pacific Region

China
City Location Local Support
Beijing Room 1803, SK Tower
Beijing 100022, China
Phone: +86 10 85252277
For Enterprise
Sales hotline: 800-820-8876 or +86 21 63848622
Technical support: 800-820-8839 or +86 21 26037677
Mobile user can dial number: 400-820-8839

 

For Consumer
Technical support: +86 21 26037676
email to consumer@trendmicro.com.cn
Guangzhou Room 3702, Metro Plaza, 183
Tian He Bei Road
Guangzhou, Zipcode:510075
Phone: +86-20-8755-3895
Shanghai 8/F, Century Ba-shi Building
398 Huai Hai Road(M)
Shanghai 200020, China
Phone: +86 21 63848899
Nanjing Building B, Soho International
Plaza
Ningnan DaDao
Nanjing 210012, China
Phone: +86-25- 52386000

 

Hong Kong
City Location Local Support
Wanchai 917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong
Phone: +852-2866-4362
Fax: +852-2866-4363
General enquiry: tmhk@trendmicro.com.hk
Technical Support Email (Enterprise):
hksupportcenter@trendmicro.com.hk
Technical Support Hotline (Enterprise):
+852-2612-0541 (HK)
Technical Support Hotline (Enterprise):
+853-6378-9822 (Macau)


Technical Support Email (PC-cillin):
consumer@trendmicro.com.hk
Technical Support Hotline (PC-cillin):
+852-2612-0099 (HK)
Technical Support Hotline (PC-cillin):
+853-6378-9822 (Macau)

 

India
City Location Local Support
New Delhi Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019
# 011 – 66213200
 
Mumbai Trend Micro India Pvt. Ltd.
Ground Floor, Platina,
Plot No C-59, Bandra Kurla Complex,
Bandra East,
Mumbai - 400051
# 022 - 26509938
 
Bangalore
( Sales Office )
Trend Micro India Pvt. Ltd.
Units No. 701 – 702, 7th Floor.
PRESTIGE MERIDIAN–I,
No. 29, Mahatma Gandhi Road, (M.G. Road),
Bangalore - 560001,
# 080 – 40991077
 

 

Indonesia
City Location Local Support
Jakarta The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia
Phone: +6221 2992 2177
Technical Support
Phone: +6221 2992 2199
Email: idsupport@trendmicro.com
Sales Support
Email: sales.id@trendmicro.com

 

Korea
City Location Local Support
Seoul 3rd FL., KT&G Tower, 416,
Yeongdong-daero, Gangnam-gu,
Seoul (06176), Korea
Phone: +82-2-561-0990
Sales email: sales@trendmicro.co.kr
Support email: support@trendmicro.co.kr

 

Malaysia
City Location Local Support
Kuala Lumpur Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24,
Integra Tower,
No. 348, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia Phone: +603-2772 2288
Fax: +603-2772 2266
Email: sales.my@trendmicro.com
Consumer technical support hotline: 1800 18 2288
Other product support hotline: 1800 18 6868

 

Philippines
City Location Local Support
Manila 8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600
Phone: +632-995 6200
Technical Support
Phone: +632 995 6240

 

Sales Support
Email: phsales@trendmicro.com

 

Singapore
City Location Local Support
Singapore 8 Temasek Boulevard
#09-04/05 Suntec Tower Three,
Singapore 038988
Phone: +65 6379 2060
For Consumer Sales
Phone: +65 6379 2060
Email: sales.sg@trendmicro.com

 

For gift redemption information, please click here

For Enterprise Sales
Phone: +65 6379 2060
Email: enterprise_marketing_sg@trendmicro.com

 

For Technical Support
Online: http://esupport.trendmicro.com/SRFMain.aspx
SMB/ENT hotline: 1800 580 5800
Consumer hotline: 1800 888 6868

 

Taiwan
City Location Local Support
Taipei 8F, No. 198,
Tun-Hwa S. Road, Sec. 2,
Taipei 106, Taiwan
Phone: +886-2-23789666
PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666
Web mail : http://www.trend.com.tw/pccmail/
Please review the FAQ if you have any problems using PC- cillin

 

Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail : http://www.trend.com.tw/corpmail/

 

Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw

 

Thailand
City Location Local Support
Bangkok Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd.,Pathumwan,
Bangkok 10330
Thailand
Phone: +66 2 646 1968
For Consumer Support
Phone: +66 2 635 0455 ext.118
Live Chat Support :http://support.thaiware.com/?type=trendmicro
(Phone and Live Chat available on Monday to Friday, 9.30am to 6.00pm local time, GMT+7)

For Enterprise Support
Sales email: sales.th@trendmicro.com
Marketing email: marketing.th@trendmicro.com
Support email: helpdesk.th@trendmicro.com

 

Vietnam
City Location Local Support
Hanoi 10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
For Sales Enquiry
Phone: +84 4 37186424
Mobile: +84 913225486
Email: vninfo@trendmicro.com

 

For Support Enquiry
Phone: +84 4 37186424
Email: vnsupport@trendmicro.com

 

Japan

Japan Headquarters
Tokyo

Shinjuku MAYNDS Tower,
2-1-1 Yoyogi, Shibuya-ku,
Tokyo Japan ZIP 151-0053
Phone +81.3.5334.3618

Fukuoka
San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011
Tel: +81-92-471-0562
Fax: +81-92-471-0563

Osaka
Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003
Tel: +81-6-6350-0330
Fax: +81-6-6350-0591

Nagoya
Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002
Tel: +81-52-955-1221
Fax: +81-52-963-6332

 

North America Region

USA Headquarters
Trend Micro Incorporated
225 E. John Carpenter Freeway, Suite 1500
Irving, Texas 75062 U.S.A.
Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736

Canada Headquarters
Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 200
Ottawa, Ontario, Canada K2K 2M5
Phone: +1 (613) 599-4505

San Jose, California
560 S. Winchester Boulevard
Suite 400
San Jose, CA 95128
Phone: +1 (408) 257.1500
Toll-free: (800) 228.5651

Jersey City, New Jersey
101 Hudson Street Suite 2202
Jersey City, New Jersey 07424 U.S.A.
Phone: +1 (201) 479-5376

Pasadena, California
150 S. Los Robles Avenue
Suite 700
Pasadena, California 91101 U.S.A.
Phone: +1 (626) 396-3083

 

Europe, The Middle East, and Africa Region

Belgium

Mechelen
Campus Mechelen Building H Floor 2
Schalienhoevedreeft 20
2800 Mechelen
Phone +32 15 281 480

Denmark

Tåstrup
Høje Tåstrup Boulevard 86
2630 Tåstrup
Denmark
Phone +45 4339 8000

Egypt

Cairo
Trend Micro (EMEA) Ltd - Egypt
19 Helmy El-Masry St. Almaza
Heliopolis Cairo
Phone: +20 (0)2 2291 2218

France

Paris
85, rue Albert Premier
92500 Rueil Malmaison
Paris France
Phone: 33 (0) 176 68 55 00

Germany, Austria & Switzerland

Bavaria
Trend Micro Deutschland GmbH
Zeppelinstrasse 1
85399 Hallbergmoos
Bavaria, Germany
Phone: +49 (0) 811 88990-700

Israel

Ramat Hasharon
Trend Micro (EMEA) Ltd - Tamir Segal
56 Osishkin st. Ramat Hasharon,
Israel 47209
Phone: +972 548343411

Italy

Milan
Edison Park Center
Viale Edison 110 - Edifico C
20099 Sesto San Giovanni (MI)
Phone: +39 02 925931

Rome
Via Tiburtina 912
00156 Rome
Phone: + 39 02 925931


Netherlands

NJ Vianen
Kantorenpark "La Palissade” –
Gebouw “Le Cèdre”
Lange Dreef 13h, NJ Vianen 4131
The Netherlands
Phone +31 347358 430

Norway

Oslo
Karenslyst álle 2
0278 Oslo
Norway
Phone +47 22 1285 00

Poland

Warsaw
Trend Micro (EMEA) Limited
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa
Biuro: +48 (22) 486 34 50

Russia

Moscow
Trend Micro (EMEA) Limited
125009, Russian Federation, Moscow
B. Nikitskaya, 12-12/A1 build. 1
Phone: +7 495 6297514

 

Saudi Arabia

Riyadh
Trend Micro Saudi Arabia 3rd Floor,
Al Hoshan Building, Al Ahsa Road,
11623 Riyadh, Saudi Arabia
Phone: +966 1 - 4727972

South Africa

Bryanston
Trend Micro EMEA Ltd.
The Campus, 57 Sloane Street, Bryanston 2021
P.O.Box 76302, Bryanston 2021, South Africa
Phone: +27 (0) 11 5757991

Spain

Madrid
Plaza de las Cortes 4-8a Izquierda
28014 Madrid
Phone: + 33 1 76 68 65 00

Sweden

Kista
Trend Micro Sweden
Jan Stenbecks torg 17
SE-164 40 Kista
Sweden
Phone +46 8545 298 38

Switzerland

Glattbrugg
Trend Micro (Schweiz) GmbH
Schaffhauserstr. 104
8152 Glattbrugg
Switzerland
Phone: +49 811 88990 700

Turkey

Instanbul
Trend Micro EMEA Ltd.
Turkiye İrtibat Bürosu
Macka Cad. Yeni Macka Han No. 14 Kat. 3
Daire 4 Maçka Istanbul
Ofis +902123297955

United Arab Emirates

Dubai
Trend Micro Ltd (Middle East Branch)
Units No. 3201 & 3202
Jumeirah Business Center 5
Plot No. W1
Jumeirah Lakes Towers
Dubai, United Arab Emirates
Phone: +971(0)4 3900340

United Kingdom & Ireland

Marlow
Pacific House, Third Avenue,
Marlow, Bucks, UK. SL7 1YL
Phone: +44 (0)1628 400 500

Cork
Meridan House, IDA Cork Business & Technology Park,
Model Farm Road, Cork, Ireland.
Phone: +353 (0) 21 730 7300

 

Australia and New Zealand

Australia

Sydney
Level 3, 2-4 Lyon Park Road, North Ryde,
NSW 2113, Australia
Phone: +61-2-9870-4888

Melbourne
Level 9, 606 St Kilda Road,
Melbourne VIC 3004, Australia
Phone: +61-3-9692-7444

Brisbane
Level 7, 320 Adelaide Street, Brisbane 4000,
QLD Australia
Phone: 1800 642 421

Perth
45 Ventor Avenue West Perth,
WA 6005, Australia
Phone: 1800 642 421

New Zealand

Auckland
L4, 17 Albert Street North Ryde,
Auckland, New Zealand
Phone: +64-9-303-9097

Wellington
Suite 4271, PO Box 83000,
Johnsonville,
Wellington 6440, New Zealand

 

Latin America Region

Brasil

Porto Alegre
Av. Carlos Gomes,
222 - 8 andar - Centro
ZIP code (CEP): 90480-000
Porto Alegre, RS
Phone: +55 51 3378-1025

Rio de Janeiro
Av. Rio Branco 1 – 12º andar
Grupo 1201 - Centro
ZIP code (CEP): 20030-021
Rio de Janeiro, RJ
Phone: +55 21 2588-8220

Sao Paulo
R. Joaquim Floriano, 1120
2o andar - Itaim Bibi
ZIP code (CEP): 04534-004
São Paulo, SP
Phone: +55-11-2149-5655

Mexico

Mexico City
Insurgentes Sur, 688 - piso 6
Col Del Valle,
C.P. 03100, México, D.F.
Mexico
Phone: +52-55-3067-6000

 


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